Trusted by practices and providers across Australia
Today, Aria does four jobs for Australian practices: answering the calls your team can't take, taking after-hours messages, writing consult notes and reading every fax. The full receptionist, Aria Connect, is rolling out now.
No lock-in contracts · 90-day Love Us or Leave Us guarantee · Australian support, no offshore call centres
One assistant, arriving in phases: see the full roadmap.
Best Practice: one-click copy into Bp today; direct fax filing lands with Bp's September update. Connect will book into your PMS.
Trusted by practices and providers across Australia
We run four demonstration businesses, and Aria answers all of them. Ring one and treat her like a real receptionist: book, cancel, complain, ask the odd questions your callers ask. No sign-up, no sales call, any time of day.
A busy GP practice. Try booking or cancelling an appointment, or ask about opening hours and bulk billing.
(02) 8833 7000Ask about an open home, report a maintenance issue at your rental, or book an appraisal.
(02) 8072 3702Book a service, ask about tyres, or describe that noise the car's making and see what she does.
(02) 8072 3713Our own front desk, answered by Aria. Ask about our products, our hours, or Aria herself.
(02) 8115 9600Notice something? A GP practice, a real estate agency, a tyre shop, our own front desk: four completely different industries, the same Aria. Built medical-first, because nowhere runs harder phones, but whatever your business is, there's a good chance she can help too.
Demonstration lines only, nothing you book or cancel is real, so go hard. Want an actual callback? Leave a message and we'll ring you back, no need to call again.
Heard enough? Call 1300 007 327 and we'll put Queue Manager or Voicemail on your existing lines, usually without changing your phone system.
Switch on what you need, when you need it. Each module works on its own, and they add up to Aria.
Reads every inbound fax the moment it arrives: who sent it, what it is, a summary, and whether it can wait.
Add to any X-Fax plan · from $60/mo · see pricing
Every consult, written up before you stand up. One key on the desk phone. Aria listens, writes the notes and drafts the letters.
From $199/mo, whole practice, not per clinician · see pricing
The first voicemail a medical practice can actually switch on with confidence.
From 55c/call · see pricing
Everything in AI Voicemail, plus Aria answers live. Callers talk to her, not a hold message, and simple calls are handled on the spot.
From 65c/call · see pricing
Not a mockup. X-Fax Intelligence reading a real-format urgent result, exactly as your team would see it.
Aria X-Fax Intelligence, live in the portal: an urgent fax read, summarised and flagged in about thirty seconds.
“The urgent pile used to live on one desk. Now the whole practice sees it the minute it lands, nothing waits until 4pm anymore.” Aline, Victoria Tower Medical
A person-like answer on every call your team can't take. Start with Voicemail, or take the lot with Queue Manager.
Aria is a triage aid. She is designed to recognise urgency and direct callers to 000. She does not identify every emergency, and she does not replace clinical judgement.
The four modules above are working today. Here's what's already in development for practices that want more. Released in planned phases, so every module arrives stable, accurate and compliant.
Aria answers your phones. She books, reschedules and cancels appointments, creates new patient records in your PMS, triages by symptoms and urgency, and handles after-hours routing with voicemail transcription and SMS fallback.
Doctors call in for schedules, results and file summaries, and give Aria voice instructions. Aria speaks multiple languages for patients and doctors. And she runs your recalls: reminder campaigns, recurring care-plan bookings, overdue follow-up flags and waitlist fills.
Consult notes written live, referral letters from your own templates, patient history summaries before the consult, follow-up tasks flagged automatically, and every consultation turned into a learning experience.
Medicare item suggestions from consult content, unbilled-service warnings, accreditation tracking, compliance monitoring, and one central dashboard across every site you run.
In development now: when a patient calls, Aria matches the number against your database and opens their file on screen before your team answers. No "can I get your date of birth?" Just "Good morning, Mrs Chen."
Running a multi-site group? A limited number of organisations can join the early pilot: priority access and founding-partner benefits. Ask about the pilot.
Per month, month to month, no lock-in. And if you have a big month, overflow is billed, never blocked.
Queue Manager or AI Voicemail: from 55c a call, one $99 once-off setup, nothing to install, and usually live on your existing number within the week. Grow into the rest of Aria when you're ready.
How fast: Voicemail & Queue Manager: on your existing number, typically the same week · Call Intelligence: one button added to your desk phones · X-Fax Intelligence: switched on within your X-Fax plan.
Structured messages, basic questions answered.
pay as you go, no monthly fee, or save with a plan:
Everything in AI Voicemail, plus live answering. Simple calls handled, the rest queued.
pay as you go, no monthly fee, or save with a plan:
One $99 once-off setup applies to Aria Voicemail and Queue Manager. Calls over your inclusion are billed per call at the next plan's rate, stepped down as you grow, and always answered.
Every plan includes SOAP consult notes for every clinician, document drafting (referrals, care plans, certificates) and custom vocabulary. Add a registrar, a locum or a part-timer. It costs nothing extra.
Practice 10 · 10,000 min · ~3 clinicians
$199 /moPractice 20 · 20,000 min · ~6 clinicians
$349 /moPractice 40 · 40,000 min · ~13 clinicians
$599 /moPractice 75 · 75,000 min · ~24 clinicians
$999 /moPractice 120 · 120,000 min · ~38 clinicians
$1,499 /moLarger practices · custom allocation
On applicationOver the inclusion, 2c per minute, no interruption. Every call recorded, you choose what to transcribe; what you don't transcribe never touches your minutes. One subscription can span multiple sites on the same Hosted-X system. Clinician guides are indicative.
Aria reads every inbound fax and flags what can't wait. Priced on inbound pages read per month.
Up to 1,000 pages/mo
+$60 /moUp to 2,500 pages/mo
+$120 /moUp to 6,000 pages/mo
+$240 /moReading beyond the inclusion 6c/page. Aria reads the first three pages of every fax. Best Practice Connector +$20/mo: files faxes straight into Bp, patient matched (requires Aria Intelligence, arrives with Best Practice's September update). The full X-Fax story, plans, urgent alerts and the 30-day trial, is at xfax.com.au.
Every clinician's consults written up, referral letters drafted, custom vocabulary, no per-seat fees. Most AI scribes charge per doctor, then again for the features. The full receptionist (Aria Connect) is next: early-access pricing on application.
Aria isn't a plug-in bolted onto someone else's network. Pear owns the whole platform, from the phone line to the AI, and it's all built and hosted here in Australia.
Certified cyber security for small business.
All AI processing stays onshore. Your data never leaves the country.
Patient data handled under the Australian Privacy Act.
Month to month, backed by the 90-day Love Us or Leave Us guarantee.
Call and a person in Australia answers. No offshore call centres.
Not a medical practice? Aria answers for legal firms, recruiters, real estate and trades too. Hear her at Orchard Real Estate or AAA Tyre and Auto on the demo lines, or call us.
One phone call. We'll show you what Aria can take off your front desk this month.
1300 007 327or email hello@peartelco.com.au · Pear Australia, Sydney · real people, business hours AEST
Pioneering smarter healthcare, together.